It is time to clean your carpets, and you're not sure where to turn. You need to know how to select a good carpet cleaning service and what all is involved in the process. Keep reading to find out more about how there is a world of difference when you choose a great carpet cleaning service.
Carpet cleaners are not miracle workers, so there are some stains they may not be able to remove. Keep this in mind, but still require any company you hire to have a satisfaction guarantee. This will prevent them from charging you again if the job was not initially done well.
Ask the company what will happen if you are not satisfied with the carpet cleaning. Typically, they will have a money back guarantee. Discuss the guarantee at length with them to make sure that you understand it. If you don't like the work that was done, make sure you speak up quickly.
Vacuum and shampoo your carpets frequently: at least once every 5 - 7 days. The majority of dirt and debris that is visible on your carpets is still loose and can be easily removed with a quick run of the vacuum cleaner. The longer you leave it on the floor, the harder it will be to remove.
Check with your Better Business Bureau before you hire a carpet cleaning service to come to your home. Just because a company has a familiar name does not mean that they provide the high level of service that your carpet deserves. Do this check to guarantee that you not end up on the wrong end of the stick.
Inquire about the fees they charge to move furniture. Many companies will not tell you this right away, but many of them charge fees if they have to move your furniture in order to clean your carpet. It would save you a bit of money if you remove all of the furniture yourself before they get there.
It is best to clean spills immediately. Use a dry absorbent cloth to remove liquid and scrape away solids material as quickly as possible. Avoid rubbing the stain which will only make it spread and go deeper into the fiber. Instead blot and lift stains before applying you carpet cleaning chemicals.
Find out what the stipulations are for any guarantee offered by getting it in writing. Don't forget to read it! You may find out they have so many outs in the content of the guarantee that the work they do isn't actually guaranteed at all, leaving you in the lurch if they screw up.
There are times where carpet cleaning sales people might pressure you into having more carpets cleaned than you really want. Don't be offended by this, but if they are too pushy it is okay to find another company to deal with. You should feel comfortable with the people you are going to be giving your business to.
Never hire any company which doesn't have insurance! Ask for proof of insurance when they arrive, and photocopy it. Also photocopy their license and certification proof. Get a photocopy of their guarantee and fee structure, too. Then you'll be fully protected once the job is done, in case it isn't up to snuff.
Ask if the company uses HEPA filters on their vacuums. If they don't, don't use that company. You must hire a firm which offers HEPA filtration as all of the best companies do. It is truly a red flag when a company says they don't have HEPA filters on their equipment.
Question the company about what their complaint procedures are. How would you file a complaint if you have an issue? How would they resolve it, by coming back to fix the issue for free or by offering a refund? Do they work well with people who complain, or do they put up a brick wall?
Hopefully now you realize you have what it takes to choose the right carpet cleaning service for your needs. In order to make that well-informed decision, you need the proper knowledge, and you have it now. Remember the helpful advice that you've read, and you will be smiling with clean carpets in no time.