What is the answer for greater value from IT rolls when your company is working with a limited budget?

Help desk freeware.

Unfortunately “freeware” often comes with negative press because of damaging viruses and spyware that gets placed on computers after having used such resources. How can you be ensured that the free help desk software you're downloading from unknown "ABC Tech-Corp" won't leave your computer in shambles?

*** Discovering Trustable Help Desk Freeware ***

Here are 3 great solutions to the dilemma of finding free help desk software you can trust:

* Look for “trust symbols” on their website.

* Do a thorough research on the company in question.

* Find out what is being said about their product or services.

Let’s take a deeper look at these points.

How do you know if a company has “trust symbols”?

Badges, links, or buttons from third parties which guarantee the 100% legitimacy of software displayed are “trust symbols”. Two such companies that provide these “trust symbols” are TRUSTe & Verisign

Doing your research on a company before using their help desk freeware is another way to avoid painfully long nights of unnecessary agony. Brand recognition is always a great way of knowing if a companies freeware is worth using. However not everyone is an Apple or Microsoft. In such cases you can still use the Web to find key answers to questions like:

* When was their online business launched?

* What do customer testimonials tell you about the company?

* What positive or negative feedback can be found from organizations like the Better Business Bureau?

*** Can Free Help Desk Software Really Be A Benefit To Your Company? ***

In most cases the answer would be yes. Attributes available from help desk freeware can include while not necessarily being limited to:

• Create an IT help desk portal

• Receive & respond to tickets by email

• Assign tickets to IT staffers

• Generate detailed reports

• Automate ticket organization and actions

• Import tickets from another help desk

• Run a fully functioning help desk – from your pocket

Finding economically feasible ways of increasing the value of IT departments while working on tight financial budgets is the dilemma that many businesses are facing today. When you need to uncover affordable comprehensive solutions for handling a variety of help desk functions high quality help desk freeware is the ticket.

Where do you find free help desk software? Finding economically feasible ways of increasing the value of IT departments while working on tight financial budgets is the dilemma that many businesses are facing today. When you need to uncover affordable comprehensive solutions for handling a variety of help desk functions high quality help desk freeware is the ticket.