Knowhow-Now Article
| Shipping cost is a sensitive issue in e-commerce business that’s why it is said that if you lost the business blame the shipping cost. Similarly free shipping offer lure many customers in your online retail business. You may have questioned that how should we know that we are charging or paying excessive shipping charges. Losing sale is the best indicator that your customers may feel that they are overpaying the shipping charges or you may be overpaying excessive shipping charges. |
| Another way to looking for overpaying the shipping charges is to know by looking the invoices of the parcels. If you look at FedEx or UPS- you are getting hit by charges at the backend you invoice a customer or after you manifest a package, you are likely overpaying for shipping. Things such as not manifesting a package correctly as a residential shipment and not putting it in correct dimension of the shipment, results in excessive charges. So if you look at your billing and see over charges then you are likely pay additional charges for shipping. |
| Additional charges can come in what we call a billing adjustment, especially with the carriers that bill on especially what we call dimensional weight. Those are charges based on the dimension of the package, rather than actual weight of the package. Many times we observed that our customers putting actual weight and charges for actual weight not dimensional weight, the carriers do charges on dimensional weight and fine you adjustment charges. The best way to cop this situation is to know about the dimensional charges and always calculate your packages for dimensional charges, rather than actual weight based charges. |
| Usually merchants making common mistakes in their e-commerce business and the first one are they use wrong sipping products or shipping carriers. There are a number of products that provide very good service levels at lower costs than the traditional UPS or FedEx ground or air shipment. We call these hybrid products, and they are partnered with the USPS to do the so-called 'last mile' delivery. The second area is that we often find is that merchants are using the wrong services within their particular carrier. So you pay a premium for using an air product versus a ground product and you also pay a fuel surcharge cost, which is approximately 5 percent higher. The third area that we see common mistakes made is not properly auditing your invoices from carriers. |
| Stella Robinson is working with an eminent and professional Offshore Mobile and Web development agency named Peerbits. At present she is writing on <a href="http://www.peerbits.com/ecommerce-website-solutions-development.html">E-commerce web development </a>. If you want to know more <a href="http://www.peerbits.com/contact.html">contact us</a>for further inquiry. |
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